Do I need reservation?

To guarantee the quality of our tours, groups have limited spots . Walk-ins are welcome but we recommend you book in advance or ask for availability.

How can I make a reservation?

Fill the form at book us section or send us an email with the date and the number of people you’d like to attend.

Do I need to pay in advance?

No. Payment will be done in cash before the tour starts.

What time should I get to the meeting point?

Please come 15 min before the tour starts to pay and get your ticket

What is the language of the tour?

Coming soon you can join the English tour at 11:00 on Saturdays and Sunadays. But if you want to practise your spanish then come to the Spanish tour at 11:00.

Do children have discount?

Of course. Children under 8 years are free, but please let us know in advance to estimate total number of people in the group.

Where will I find you?

We will be at Plaza Mayor, right next to the Tourism Information Office. You will see our RED umbrella with the words Official Guides and the Menina, our logo.

Can we join the tour in wheelchair?

Of course. Our tour is adapted for everybody, with or without wheels.

What if it rains?

We are not afraid of the rain, the tour will still go on but remember to bring your own umbrella.

How can I contact you?

Our email is info@officialguidesmadrid.com. We will answer you as soon as possible.

Can we do a private tour?

Of course you can. Just send us an email with the dates you’d like to visit Madrid and we will help you to organize it.

info@officialguidesmadrid.com     +34 622 402 469